XORA AGENTIC PLATFORM
XORA AGENTIC PLATFORM
XORA AGENTIC PLATFORM
See the service. Investigate the issue. Improve reliability.
See the service. Investigate the issue. Improve reliability.
See the service. Investigate the issue. Improve reliability.
Bring service context, evidence-led investigation and reliability reviews into a connected operating model.
Bring service context, evidence-led investigation and reliability reviews into a connected operating model.
Bring service context, evidence-led investigation and reliability reviews into a connected operating model.
PRIMARY USERS
IT operations, SRE teams, incident commanders and service owners
THE CHALLENGES
When incidents cross systems, context gets lost.
01
Fragmented incident context
Critical incidents span applications, middleware and databases, making it difficult to bring together the evidence needed to investigate the cause.
01
Fragmented incident context
Critical incidents span applications, middleware and databases, making it difficult to bring together the evidence needed to investigate the cause.
02
Time-consuming investigation
Engineers must understand service impact, test hypotheses and identify the cause of an incident.
02
Time-consuming investigation
Engineers must understand service impact, test hypotheses and identify the cause of an incident.
03
Loss of context during handoffs
Investigation reasoning can be lost when teams review findings, agree on responses and hand over incidents.
03
Loss of context during handoffs
Investigation reasoning can be lost when teams review findings, agree on responses and hand over incidents.
WORKFLOW
WORKFLOW
A clear path through the work.
A clear path through the work.
01
Establish service context
Identify the affected service, owner, dependencies, time window and available or missing telemetry.
01
Establish service context
Identify the affected service, owner, dependencies, time window and available or missing telemetry.
02
Test hypotheses
Relate symptoms to changes and dependencies; retain supporting evidence, contradictions and the next check.
02
Test hypotheses
Relate symptoms to changes and dependencies; retain supporting evidence, contradictions and the next check.
03
Review findings
An accountable specialist accepts, rejects or keeps a finding open and reviews the recommended response.
03
Review findings
An accountable specialist accepts, rejects or keeps a finding open and reviews the recommended response.
04
Verify recovery
Retain recovery checks and closure decisions. Route accepted gaps to improvement work; review lessons before reuse.
04
Verify recovery
Retain recovery checks and closure decisions. Route accepted gaps to improvement work; review lessons before reuse.
THE OUTPUT
An investigation record, reviewed findings, recommendations and recovery evidence.
BENEFITS
BENEFITS
Reduce time spent investigating incidents
Help teams bring together relevant evidence and assess possible causes, reducing the effort needed to build an investigation from multiple sources.
Improve incident resolution efficiency
Give specialists a clear basis to review findings and recommended responses, helping teams make informed decisions with less repeated investigation.
Measure recovery and reduce recurring issues
Track recovery checks and closure decisions, and turn accepted improvement gaps into follow-up work to support more reliable operations.
The modules behind the solution.
The modules behind the solution.
Xora Resolve
Support evidence-based incident investigation, RCA hypotheses and human-controlled resolution workflows.
Xora Resolve
Support evidence-based incident investigation, RCA hypotheses and human-controlled resolution workflows.
Investigation, RCA & resolution
Xora Observe
Provide governed operational visibility by consolidating approved telemetry, service context, alerts and evidence.
Xora Observe
Provide governed operational visibility by consolidating approved telemetry, service context, alerts and evidence.
Make service health visible.
Related use cases.
IT & Optimization
UC02
IT Operations Copilot
Help operations teams find approved guidance and hand over investigation context.
PRODUCTS
Xora Knowledge · Xora Resolve
Explore the use case
IT & Optimization
UC02
IT Operations Copilot
Help operations teams find approved guidance and hand over investigation context.
PRODUCTS
Xora Knowledge · Xora Resolve
Explore the use case
IT & Optimization
UC03
Digital Banking Service Assurance
Understand the health of digital banking services and the evidence behind incidents.
PRODUCTS
Xora Observe · Xora Resolve
Explore the use case
IT & Optimization
UC03
Digital Banking Service Assurance
Understand the health of digital banking services and the evidence behind incidents.
PRODUCTS
Xora Observe · Xora Resolve
Explore the use case
IT & Optimization
UC04
Operational Anomaly Detection
Identify operational anomalies with the affected system and time window in view.
PRODUCTS
Xora Observe
Explore the use case
IT & Optimization
UC04
Operational Anomaly Detection
Identify operational anomalies with the affected system and time window in view.
PRODUCTS
Xora Observe
Explore the use case
Bring the problem. Define the next step.
Bring your business context. Let’s define the right first step.
Bring the problem. Define the next step.
Bring your business context. Let’s define the right first step.

Enterprise work,
with context and control.
Platform & products
Explore
Berkeley · Head Office
2120 University Ave, Berkeley,
CA 94704, United States
Ho Chi Minh City · Office
2Bis Nguyen Thi Minh Khai,
Ho Chi Minh City, Vietnam
Da Nang · Agentic AI Factory
Da Nang, Vietnam

Enterprise work,
with context and control.
Platform & products
Explore
Berkeley · Head Office
2120 University Ave, Berkeley,
CA 94704, United States
Ho Chi Minh City · Office
2Bis Nguyen Thi Minh Khai,
Ho Chi Minh City, Vietnam
Da Nang · Agentic AI Factory
Da Nang, Vietnam

Enterprise work,
with context and control.
Platform & products
Explore
Berkeley · Head Office
2120 University Ave, Berkeley,
CA 94704, United States
Ho Chi Minh City · Office
2Bis Nguyen Thi Minh Khai,
Ho Chi Minh City, Vietnam
Da Nang · Agentic AI Factory
Da Nang, Vietnam
©2026 Xora Agentic AI
©2026 Xora Agentic AI

Enterprise work,
with context and control.
Berkeley · Head Office
2120 University Ave, Berkeley,
CA 94704, United States
Ho Chi Minh City · Office
2Bis Nguyen Thi Minh Khai,
Ho Chi Minh City, Vietnam
Da Nang · Agentic AI Factory
Da Nang, Vietnam
