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Knowledge Governance
Knowledge Governance
Knowledge Governance

The right knowledge. The right context. The right access.

The right knowledge. The right context. The right access.

The right knowledge. The right context. The right access.

Organize enterprise content around ownership, effective versions and permissions so people and agents can use it responsibly.

Organize enterprise content around ownership, effective versions and permissions so people and agents can use it responsibly.

Organize enterprise content around ownership, effective versions and permissions so people and agents can use it responsibly.

PRIMARY USERS

Business operations, knowledge owners, enterprise AI teams and frontline staff

THE CHALLENGES

01
Outdated information

Users may find old instructions that have been replaced or documents that give conflicting answers.

01
Outdated information

Users may find old instructions that have been replaced or documents that give conflicting answers.

02
Guidance that does not fit the situation

The right answer depends on what the user needs to do, which business rules apply and who the guidance is for.

02
Guidance that does not fit the situation

The right answer depends on what the user needs to do, which business rules apply and who the guidance is for.

03
Unclear sources and access rights

Users need to know where an answer comes from, whether they are allowed to access the information and when they should ask an expert for help.

03
Unclear sources and access rights

Users need to know where an answer comes from, whether they are allowed to access the information and when they should ask an expert for help.

WORKFLOW
WORKFLOW

A clear path through the work.

A clear path through the work.

01

Prepare the knowledge domain

Identify approved sources, metadata, effective versions, access rules and the owners of conflicting content.

01

Prepare the knowledge domain

Identify approved sources, metadata, effective versions, access rules and the owners of conflicting content.

02

Clarify the task

Collect missing context and retrieve applicable guidance within the user's permitted scope.

02

Clarify the task

Collect missing context and retrieve applicable guidance within the user's permitted scope.

03

Return usable guidance

Connect the response to source evidence and identify conditions that require an expert or content-owner decision.

03

Return usable guidance

Connect the response to source evidence and identify conditions that require an expert or content-owner decision.

04

Review knowledge changes

Review updates, replacements and withdrawals, then retest affected scenarios before broader use.

04

Review knowledge changes

Review updates, replacements and withdrawals, then retest affected scenarios before broader use.

THE OUTPUT

Usable business guidance with source evidence, applicability conditions and content status.

BENEFITS
BENEFITS

Improve consistency of business guidance

Help teams apply approved knowledge and relevant business rules across different tasks, reducing reliance on outdated or conflicting documents.

Make AI-generated guidance easier to trust

Provide source evidence so users can check whether an answer is supported by approved information before acting on it.

Reduce the risk of using outdated knowledge

Track changes to approved content and review affected scenarios to help prevent outdated guidance from remaining in use.

The modules behind the solution.

The modules behind the solution.

Xora Knowledge

Put trusted knowledge to work.

Xora Knowledge

Put trusted knowledge to work.

Xora Knowledge

Put trusted knowledge to work.

Put trusted knowledge to work.

Related use cases.

Banking Assistants

UC13

Product Policy Assistant

Answer product-policy questions using the applicable, effective version.

PRODUCTS

Xora Knowledge

Explore the use case

Banking Assistants

UC13

Product Policy Assistant

Answer product-policy questions using the applicable, effective version.

PRODUCTS

Xora Knowledge

Explore the use case

Documents & Procurement

UC15

Internal Document Assistant

Discover internal documents within the user’s permissions and working context.

PRODUCTS

Xora Knowledge

Explore the use case

Documents & Procurement

UC15

Internal Document Assistant

Discover internal documents within the user’s permissions and working context.

PRODUCTS

Xora Knowledge

Explore the use case

Enterprise Assistants

UC31

Enterprise Knowledge Assistant

Find and use enterprise knowledge with traceable sources.

PRODUCTS

Xora Knowledge

Explore the use case

Enterprise Assistants

UC31

Enterprise Knowledge Assistant

Find and use enterprise knowledge with traceable sources.

PRODUCTS

Xora Knowledge

Explore the use case

Bring the problem. Define the next step.

Bring your business context. Let’s define the right first step.

Bring the problem. Define the next step.

Bring your business context. Let’s define the right first step.

Berkeley · Head Office

2120 University Ave, Berkeley,

CA 94704, United States

Ho Chi Minh City · Office

2Bis Nguyen Thi Minh Khai,

Ho Chi Minh City, Vietnam

Da Nang · Agentic AI Factory

Da Nang, Vietnam

©2026 Xora Agentic AI

Berkeley · Head Office

2120 University Ave, Berkeley,

CA 94704, United States

Ho Chi Minh City · Office

2Bis Nguyen Thi Minh Khai,

Ho Chi Minh City, Vietnam

Da Nang · Agentic AI Factory

Da Nang, Vietnam

©2026 Xora Agentic AI

Berkeley · Head Office

2120 University Ave, Berkeley,

CA 94704, United States

Ho Chi Minh City · Office

2Bis Nguyen Thi Minh Khai,

Ho Chi Minh City, Vietnam

Da Nang · Agentic AI Factory

Da Nang, Vietnam

©2026 Xora Agentic AI

©2026 Xora Agentic AI

Enterprise work,
with context and control.

Berkeley · Head Office

2120 University Ave, Berkeley,

CA 94704, United States

Ho Chi Minh City · Office

2Bis Nguyen Thi Minh Khai,

Ho Chi Minh City, Vietnam

Da Nang · Agentic AI Factory

Da Nang, Vietnam